Privacy Policy

Last updated: June 1, 2026

Theta Pi Ltd ("Theta Pi", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our website (thetapi.io), communicate with us, or use our software products and services.

1. Company Information

Data Controller: Theta Pi Ltd
Location: Cyprus
Email: support@thetapi.io
Business Address: Zinonos Kitieos 38, 6022, Larnaca, Cyprus

2. Data We Collect

We may collect personal data that you provide directly to us, data collected automatically through your use of our website or products, and data from third-party service providers. This may include name, email address, contact details, account details, support requests, billing-related information, device and browser details, IP address, and usage data.

3. How We Use Personal Data

We use personal data to operate and improve our services, provide customer support, respond to inquiries, maintain security, comply with legal obligations, prevent fraud, and communicate service-related updates.

4. Legal Bases for Processing

Where applicable under the GDPR and Cyprus data protection laws, we process personal data based on one or more legal grounds, including contract performance, legitimate interests, legal compliance, and consent.

5. Sharing of Information

We may share personal data with trusted service providers that help us operate our business (for example hosting, analytics, payment, and support services), subject to appropriate confidentiality and data protection obligations. We may also disclose data where required by law or to protect our legal rights.

6. International Data Transfers

Some service providers may process data outside Cyprus or the European Economic Area. Where this occurs, we take appropriate safeguards to protect personal data in accordance with applicable law.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including legal, accounting, and reporting obligations.

8. Security

We use reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure.

9. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You may also withdraw consent where processing is based on consent.

10. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children.

11. Third-Party Links

Our website or products may contain links to third-party websites. We are not responsible for the privacy practices of third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at support@thetapi.io.